ABNIC strives to be a digital leader and is constantly investing in technology and digitalization to enhance its services. We want to optimize our IT systems to strengthen our infrastructure while offering digitalized products and services to customers.
Digitalization has changed the needs and expectations of today’s customer. ABNIC has made it a strategic priority to digitalize its services to offer a seamless and exceptional customer experience. In insurance terms, this means enabling customers to easily navigate the process of choosing and purchasing the right product for them by using simple, easy-to-understand language. It also means providing them with fast and effective online claims handling. ABNIC has made rapid progress with its digital transition.